Coinbase

<div><p>Ready to do the most impactful work of your career? At <a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase" rel="noopener noreferrer ugc" target="_blank">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” <a href="https://www.coinbase.com/careers" rel="noopener noreferrer ugc" target="_blank">learn more about working at Coinbase</a>.</p></div><p>The CX Intelligence Engineering team, part of Coinbase's Enterprise Applications and Architecture org, builds the multi-agent platform powering Coinbase Chat, Help Center, and agent tooling. As a Machine Learning Engineer on this team, you'll design and scale the agentic systems that automate complex customer support workflows, connecting LLMs with internal APIs and tools to deliver fast, accurate, and compliant AI-powered experiences for millions of customers.</p>
<p><strong>What you'll do:</strong></p>
<ul>
<li>Architect multi-agent systems using advanced orchestration frameworks (LangGraph, Google ADK) to automate complex customer support procedures end-to-end.</li>
<li>Build and scale integrations using Model Context Protocol (MCP) to connect LLMs with internal Coinbase APIs, databases, and third-party tooling.</li>
<li>Develop automated "LLM-as-a-judge" evaluation pipelines to monitor, measure, and improve the performance of non-deterministic AI agents in production.</li>
<li>Implement RAG, fine-tuning, and prompt engineering techniques to ensure chatbot responses are grounded, accurate, and compliant with Coinbase policies.</li>
<li>Ship production-ready Python services that are resilient, low-latency, and capable of handling Coinbase-scale traffic across asynchronous microservices.</li>
<li>Partner with Conversation Design and Product to translate complex business logic into executable agent procedures within the decentralized architecture.</li>
</ul>
<p><strong>Required Skills and Experience:</strong></p>
<ul>
<li>3+ years building and scaling ML/AI systems in production, with demonstrated experience implementing agentic "Loop" or "ReAct" based systems where AI takes actions autonomously.</li>
<li>Deep understanding of the LLM lifecycle including context window management, token optimization, structured output parsing (Pydantic, JSON mode), and multi-agent orchestration frameworks (LangGraph, Google ADK, or similar).</li>
<li>Strong proficiency in Python with hands-on experience in microservices architecture, asynchronous programming, high-throughput APIs, and vector databases (Pinecone, Weaviate, or equivalent).</li>
<li>Demonstrated ability to explain model behaviors and technical trade-offs to non-technical stakeholders across CX, Legal, and Product teams.</li>
<li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li>
</ul>
<p> </p>
<p>Job ID: <span>P77545</span></p><div><div><div><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div>Annual base salary range (excluding equity and bonus):</div><div><span>R$347.900</span><span>—</span><span>R$347.900 BRL</span></div></div></div><div><ul>
<li><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li>
<li><span><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li>
<li><span><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" rel="noopener noreferrer ugc" target="_blank"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" rel="noopener noreferrer ugc" target="_blank"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf" rel="noopener noreferrer ugc" target="_blank"> E-Verify</a> Notice of Participation.</em></span></li>
<li><span><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn" rel="noopener noreferrer ugc" target="_blank"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/" rel="noopener noreferrer ugc" target="_blank"><strong> </strong>tutorial</a>.</em></span></li>
<li><span><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice" rel="noopener noreferrer ugc" target="_blank"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement" rel="noopener noreferrer ugc" target="_blank"> Arbitration of Disputes</a>.<br /></em></span></li>
<li><span><em><strong>AI Disclosure: </strong>Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation.  Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.</em></span></li>
</ul></div>

Machine Learning Engineer, CX Intelligence

<div><p>Ready to do the most impactful work of your career? At <a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase" rel="noopener noreferrer ugc" target="_blank">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” <a href="https://www.coinbase.com/careers" rel="noopener noreferrer ugc" target="_blank">learn more about working at Coinbase</a>.</p></div><h2><strong>Analytics Engineer - Compliance Data</strong></h2>
<div>As an Analytics Engineer on the Compliance Data team within <strong><span><a href="https://www.coinbase.com/careers/product-groups" target="_blank" rel="noopener noreferrer ugc">Platform</a></span></strong>, you'll build and maintain the production-grade data foundations that every regulatory obligation at Coinbase depends on. This team owns the Compliance Data Mart (CDM), Coinbase's canonical source of truth for user, transaction, and compliance data. You'll own the full lifecycle of data models and pipelines that downstream reporting, analytics, and AI workflows all build on, while also delivering accurate, timely data when regulators come calling.<br /><br /><strong>What you'll do:</strong></div>
<ul>
<li>Own end-to-end development of production-grade data models and pipelines at the core of the CDM, covering user, transaction, and compliance data across retail and institutional product lines, from architecture through deployment and maintenance.</li>
<li>Build data quality checks, data contracts, validation logic, and monitoring that protect data integrity before issues propagate to downstream reports or workflows.</li>
<li>Partner with upstream engineering teams to fix data gaps and absorb product changes at the source, taking accountability for data issues anywhere in the stack rather than passing them downstream.</li>
<li>Support live regulatory exams, audits, and ad hoc regulator requests with accurate, timely data, balancing time-sensitive reactive work with long-term foundational projects.</li>
<li>Automate recurring manual workflows into scalable pipelines and self-serve tooling, enabling downstream teams and AI agents to answer their own questions.</li>
</ul>
<div><strong>Required Skills and Experience:</strong></div>
<ul>
<li>2+ years of experience building and maintaining production data pipelines and data models, with strong proficiency in SQL, Python, dbt, and a modern warehouse platform (Snowflake, Databricks, or similar).</li>
<li>Track record implementing data quality frameworks including data contracts, validation logic, reconciliation, and monitoring to catch issues before they reach downstream reports.</li>
<li>Experience supporting time-sensitive, high-stakes data needs (regulatory exams, audits, or financial reporting) where accuracy and timeliness are non-negotiable.</li>
<li>Demonstrated ability to turn tribal knowledge and recurring manual workflows into durable, documented infrastructure.</li>
<li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li>
</ul>
<div><strong>Job ID: </strong>P77413</div><div><div><div><p><strong>Pay Transparency Notice:</strong><strong><em> </em></strong>Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). </p>
<p> </p></div><div>Annual base salary range (excluding equity and bonus):</div><div><span>$152,405</span><span>—</span><span>$179,300 USD</span></div></div></div><div><ul>
<li><strong><em>Application Limit: </em></strong>Candidates may submit a maximum of 3 applications within a 6-month period.</li>
<li><span><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li>
<li><span><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" rel="noopener noreferrer ugc" target="_blank"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" rel="noopener noreferrer ugc" target="_blank"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf" rel="noopener noreferrer ugc" target="_blank"> E-Verify</a> Notice of Participation.</em></span></li>
<li><span><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn" rel="noopener noreferrer ugc" target="_blank"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/" rel="noopener noreferrer ugc" target="_blank"><strong> </strong>tutorial</a>.</em></span></li>
<li><span><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice" rel="noopener noreferrer ugc" target="_blank"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement" rel="noopener noreferrer ugc" target="_blank"> Arbitration of Disputes</a>.<br /></em></span></li>
<li><span><em><strong>AI Disclosure: </strong>Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation.  Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.</em></span></li>
</ul></div>

Analytics Engineer

<div><p>Ready to do the most impactful work of your career? At <a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase" rel="noopener noreferrer ugc" target="_blank">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” <a href="https://www.coinbase.com/careers" rel="noopener noreferrer ugc" target="_blank">learn more about working at Coinbase</a>.</p></div><p>As a Senior Data Scientist on the CX Consumer Analytics team, you will serve as the foundational link between CX operations and top-line financial impact, owning the revenue calibration models, experimentation frameworks, and behavioral intelligence that connect every customer support interaction to Coinbase's asset accumulation flywheel. You will partner closely with CX Analytics Engineers, Program Managers, and Product teams to translate complex operational and behavioral data into defensible, executive-ready insights that drive measurable improvements in retention, product adoption, and automation quality.</p>
<p><strong>What you'll do:</strong></p>
<ul>
<li>Own and evolve CX's Downstream Impact of Support (DSI) revenue calibration models, translating support interaction data into quantified revenue signals.</li>
<li>Design and execute causal inference frameworks and experiments to measure the incremental impact of CX programs (Concierge, Proactive Outreach, automation interventions) on customer retention and product engagement.</li>
<li>Build and maintain LLM-powered classification pipelines for CX contact taxonomy, customer friction detection, and issue attribution, partnering with Analytics Engineers to productionize models into CX's governed Source of Truth infrastructure.</li>
<li>Partner with CX Program Managers and Product teams to define segmentation models and behavioral signals that enable personalized experiences and improve business outcomes.</li>
<li>Maintain a high bar for statistical rigor across CX's analytics function, ensuring experimentation, causal analyses, and model outputs meet the standards required for executive reporting and regulatory defensibility.</li>
</ul>
<p><strong>Required Skills and Experience:</strong></p>
<ul>
<li>A BA/BS in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics) with 5+ years of relevant experience, or a PhD in a quantitative field with 3+ years of relevant experience.</li>
<li>Demonstrated experience building revenue attribution or causal impact models in a consumer-facing or operational analytics context.</li>
<li>Practical expertise applying statistical concepts including A/B testing, causal inference, and ML to ambiguous, real-world business problems.</li>
<li>Experience designing and deploying LLM-based classification or NLP pipelines with a focus on production-grade accuracy and evaluation rigor.</li>
<li>Ability to influence cross-functional stakeholders by synthesizing complex model outputs into clear, actionable narratives for executive and product audiences.</li>
<li>Demonstrated experience driving impactful data science projects that tackle ambiguous problem spaces with limited prior art.</li>
<li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li>
<li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.</li>
</ul><div><div><div><p><strong>Pay Transparency Notice:</strong><strong><em> </em></strong>Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). </p>
<p> </p></div><div>Annual base salary range (excluding equity and bonus):</div><div><span>$180,370</span><span>—</span><span>$212,000 USD</span></div></div></div><div><ul>
<li><span><em><strong>Application Limit: </strong>Candidates may submit a maximum of 4 applications per 30-day period.</em></span></li>
<li><span><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li>
<li><span><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" rel="noopener noreferrer ugc" target="_blank"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" rel="noopener noreferrer ugc" target="_blank"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf" rel="noopener noreferrer ugc" target="_blank"> E-Verify</a> Notice of Participation.</em></span></li>
<li><span><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn" rel="noopener noreferrer ugc" target="_blank"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/" rel="noopener noreferrer ugc" target="_blank"><strong> </strong>tutorial</a>.</em></span></li>
<li><span><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice" rel="noopener noreferrer ugc" target="_blank"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement" rel="noopener noreferrer ugc" target="_blank"> Arbitration of Disputes</a>.<br /></em></span></li>
<li><span><em><strong>AI Disclosure: </strong>Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation.  Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.</em></span></li>
</ul></div>

Senior Data Scientist, CX Analytics

<div><p>Ready to do the most impactful work of your career? At <a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase" rel="noopener noreferrer ugc" target="_blank">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” <a href="https://www.coinbase.com/careers" rel="noopener noreferrer ugc" target="_blank">learn more about working at Coinbase</a>.</p></div><p>As a Staff Machine Learning Analytics professional on the Growth &amp; Risk team, you will sit at the intersection of fraud intelligence and machine learning infrastructure defining how we identify, model, and respond to sophisticated fraud at scale. Fraud at Coinbase is a fast-evolving problem: our counterparties are professional, adaptive, and operate faster than any human response team can. That's why we build ML-powered, automated solutions. Your work will directly determine how well our systems can detect and prevent account takeover (ATO) and scam activity before it reaches our users.</p>
<p>This is not a traditional risk analyst role. We are not looking for rule-writers. We are looking for someone who understands how the ML industry has evolved and can apply that knowledge to hard, high-stakes fraud problems.</p>
<p><strong>What you’ll be doing:</strong></p>
<ul>
<li>Define the ML data and feature strategy for fraud detection, determining what data needs to enter our systems so our models can take intelligent, high-accuracy action on a small fraction of traffic where intervention matters most.</li>
<li>Own the end-to-end feature engineering pipeline identifying, building,validating and promoting features that drive measurable improvements in ATO and scam ML performance.</li>
<li>Diagnose gaps between current tooling infrastructure and the solutions needed, and drive the roadmap to close them leveraging your understanding of how the industry has evolved to make the right architectural calls.</li>
<li>Partner with Machine Learning Engineers to translate analytical insights into production-ready ML systems, ensuring models are instrumented, monitored, and continuously improved.</li>
<li>Set technical direction for the ML Analytics function within Growth &amp; Risk, mentoring junior team members who need a senior practitioner to define the approach and translate direction into execution.</li>
<li>Partner cross-functionally with Product Managers and Risk analysts to surface fraud signals and translate ML findings into business-impacting decisions.</li>
<li>Serve as the team's institutional knowledge resource on ML industry evolution — helping the organization understand why certain solutions work, what historical architectural decisions mean for current tooling, and where the industry is headed next.</li>
</ul>
<p><strong>What we look for in you:</strong></p>
<ul>
<li>8+ years of hands-on experience in machine learning analytics, data science, or a related technical field  with meaningful experience applied to risk, fraud, or payments problems.</li>
<li>Deep, practitioner-level expertise in Spark, Python, and big data ML this is the core stack. SQL and rule-writing are adjacent skills; they are not what this role is about.</li>
<li>Proven experience in feature engineering for ML models, including identifying the right signals, building pipelines, and validating feature quality at scale.</li>
<li>Holistic understanding of how the ML industry has evolved over the past decade  from Hadoop-era big data to modern feature stores like Tecton and the ability to apply that knowledge to close infrastructure gaps.</li>
<li>A curated, high-precision approach to ML problems: you understand that in fraud and risk, you are optimizing for sensitivity and accuracy on a small fraction of high-stakes traffic  not the broad-coverage, high-volume approach used in growth or ads.</li>
<li>Background in risk or payments ML is strongly preferred candidates who have operated in this domain understand the problem framing intuitively.</li>
<li>A passion for fighting fraud and abuse, and the curiosity to self-drive investigations, identify patterns, and find the root cause</li>
<li>Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.</li>
</ul>
<p><strong>Nice to haves:</strong></p>
<ul>
<li>Experience with modern ML feature stores (Tecton, Feast, or equivalent).</li>
<li>Prior work at FinTech companies, payments platforms, or risk solution vendors </li>
<li>Familiarity with crypto-specific fraud vectors including ATO, scam flows, and onchain transaction patterns.</li>
</ul>
<p>Job <em>ID: P74886</em></p>
<p> </p>
<div></div><div><div><div><p><strong>Pay Transparency Notice:</strong><strong><em> </em></strong>Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). </p>
<p> </p></div><div>Annual base salary range (excluding equity and bonus):</div><div><span>$193,970</span><span>—</span><span>$228,200 USD</span></div></div></div><div><ul>
<li><span><em><strong>Application Limit: </strong>Candidates may submit a maximum of 4 applications per 30-day period.</em></span></li>
<li><span><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li>
<li><span><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" rel="noopener noreferrer ugc" target="_blank"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" rel="noopener noreferrer ugc" target="_blank"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf" rel="noopener noreferrer ugc" target="_blank"> E-Verify</a> Notice of Participation.</em></span></li>
<li><span><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn" rel="noopener noreferrer ugc" target="_blank"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/" rel="noopener noreferrer ugc" target="_blank"><strong> </strong>tutorial</a>.</em></span></li>
<li><span><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice" rel="noopener noreferrer ugc" target="_blank"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement" rel="noopener noreferrer ugc" target="_blank"> Arbitration of Disputes</a>.<br /></em></span></li>
<li><span><em><strong>AI Disclosure: </strong>Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation.  Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.</em></span></li>
</ul></div>

Staff ML Risk Analyst

<div><p>Ready to do the most impactful work of your career? At <a href="https://www.coinbase.com/?utm_campaign=mt_o_m_w_m_m__coi_0_jd-onchain&amp;utm_source=coinbase" rel="noopener noreferrer ugc" target="_blank">Coinbase</a>, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” <a href="https://www.coinbase.com/careers" rel="noopener noreferrer ugc" target="_blank">learn more about working at Coinbase</a>.</p></div><p>As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help.</p>
<p><strong>What you'll do:</strong></p>
<ul>
<li>Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment.</li>
<li>Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products.</li>
<li>Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery.</li>
<li>Establish best practices for system design, coding standards, and AI/ML development workflows across the team.</li>
<li>Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team.</li>
<li>Conduct design reviews to ensure every feature meets Coinbase's standards for security, scalability, and performance.</li>
</ul>
<p><strong>Required Skills and Experience:</strong></p>
<ul>
<li>5+ years of professional experience in machine learning and software engineering, with a track record of shipping production-grade ML services at scale.</li>
<li>Hands-on expertise building with modern AI architectures (LLMs, deep learning) and the generative AI ecosystem, including frameworks such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.</li>
<li>Deep proficiency in Python with demonstrated ability to write clean, maintainable, highly-tested production code.</li>
<li>Specialized knowledge in at least one domain: NLP, information retrieval, computer vision, or advanced statistical modeling.</li>
<li>Proven ability to write technical design documents and present ML system architectures to cross-functional stakeholders, translating complex technical concepts for non-technical audiences.</li>
<li>Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.</li>
</ul><div><div><div><p><strong>Pay Transparency Notice:</strong> The target annual <strong>base</strong> salary for this position can range as detailed below. Total compensation may<strong> </strong>also include equity and bonus eligibility and benefits (including medical, dental, and vision).</p></div><div>Annual base salary range (excluding equity and bonus):</div><div><span>R$455.500</span><span>—</span><span>R$455.500 BRL</span></div></div></div><div><ul>
<li><span><em><strong>Application Limit: </strong>Candidates may submit a maximum of 4 applications per 30-day period.</em></span></li>
<li><span><em><strong>Equal Opportunity Employer: </strong>Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.</em></span></li>
<li><span><em><strong>US Applicants: </strong>View<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" rel="noopener noreferrer ugc" target="_blank"> Employee Rights</a>,<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" rel="noopener noreferrer ugc" target="_blank"> Know Your Rights</a>, and<a href="https://static-assets.coinbase.com/e-verify.pdf" rel="noopener noreferrer ugc" target="_blank"> E-Verify</a> Notice of Participation.</em></span></li>
<li><span><em><strong>Accommodations: </strong>If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?<a href="https://chromewebstore.google.com/detail/screen-reader/kgejglhpjiefppelpmljglcjbhoiplfn" rel="noopener noreferrer ugc" target="_blank"> Click here</a> to download a free compatible screen reader and view the<a href="http://www.chromevox.com/tutorial/" rel="noopener noreferrer ugc" target="_blank"><strong> </strong>tutorial</a>.</em></span></li>
<li><span><em><strong>Data Privacy &amp; Arbitration: </strong>By submitting your application, you agree to our<a href="https://www.coinbase.com/legal/applicant_privacy_notice" rel="noopener noreferrer ugc" target="_blank"> Candidate Privacy Notice</a>. US applicants: By submitting your application, you agree to<a href="https://www.coinbase.com/legal/application-arbitration-agreement" rel="noopener noreferrer ugc" target="_blank"> Arbitration of Disputes</a>.<br /></em></span></li>
<li><span><em><strong>AI Disclosure: </strong>Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation.  Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. Coinbase will not use AI to make decisions impacting employment.</em></span></li>
</ul></div>

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