Plaid

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.As a Product Manager on the AI &amp; Data Foundations team, you will build the shared platforms that power Plaid’s AI and data capabilities. This is early-stage, hands-on work: you’ll partner with data, ML, and platform engineers to take capabilities from 0→1 and scale them into infrastructure that is accessible, reliable, and easy to use across Plaid. Your scope will span our AI platform (e.g., LLM gateway, eval infrastructure), our data platform (e.g., Databricks, AI-powered data tooling), and the systems connecting the two. This role is for an experienced platform PM who is excited about the rapidly evolving intersection of data infrastructure and AI. You are technically fluent, strategic, and execution-oriented, and know how to turn emerging capabilities into reliable platforms, primitives, and tools that other teams can build on.<div> </div>Responsibilities<ul><li>AI &amp; Data Foundations Strategy: Define the vision, roadmap, and success metrics for the shared platforms that power data and AI development across Plaid.</li><li>Platform Development: Partner with data, ML, and platform engineers to design and ship foundational capabilities spanning AI infrastructure, developer tooling, data platforms, pipelines, quality, and governance.</li><li>Internal Developer Experience &amp; Adoption: Build platforms that Plaid teams choose to use. Develop a deep understanding of internal users, remove friction from common workflows, and measure success through adoption, developer velocity, reliability, and quality.</li><li>Platform Evolution: Balance immediate needs from product teams with longer-term platform investments, identifying where Plaid should standardize, build shared primitives, enable experimentation, and/or leverage an existing external solution.</li><li>Cross-Functional Leadership: Partner with product, engineering, data, research, and security to identify shared needs and embed foundational AI and data capabilities across Plaid.</li><li>Communication &amp; Alignment: Translate complex technical decisions and platform trade-offs into clear narratives that enable decisions across technical and non-technical stakeholders.</li></ul><div> </div>Qualifications<ul><li>8+ years of product management experience including direct experience building AI/ML platform systems, applied intelligence products, or other data infrastructure from concept to production</li><li>Deep technical fluency in modern data and AI/ML systems, including how data is stored and processed and how models are developed, evaluated, deployed, and monitored. You can engage deeply with engineers and data scientists on architecture and technical trade-offs without needing to be the engineer in the room.</li><li>Demonstrated success operating in ambiguous, early-stage environments, turning loosely defined problems into decisions, shipped capabilities, and measurable adoption or impact.</li><li>Ability to operate in a fast-paced startup environment</li><li>Platform mindset and experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.</li><li>Strategic and executional range. Skilled at setting the long-term vision while also delivering near-term experiments, specs, prototypes, and launches.</li><li>Strong communicator and cross-functional leader who can translate complex technical concepts into clear narratives to drive decisions for technical and non-technical stakeholders.</li><li>Commitment to responsible AI and transparency, especially in regulated or high-trust domains.</li><li>[Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.</li><li>[Nice to Have] Experience building AI developer tooling in production.</li><li>[Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.</li></ul><div> </div>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice <a target="_blank" rel="noopener noreferrer ugc" href="https://plaid.com/legal/#candidate-privacy-notice">here</a>. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Staff Product Manager - AI & Data Foundations

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.We are the Data team within Plaid’s Fraud organization. We build the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s network data to help identify and prevent fraud before it happens. Our team owns the end-to-end ML lifecycle, from feature pipelines and model training to production serving and monitoring, ensuring our systems are reliable, scalable, and built to support hundreds of customers and data partners.As a Data Scientist on the Fraud Data team, you will analyze customer and network traffic to understand how Plaid Protect performs across a range of use cases and customer segments. You’ll build dashboards and metrics that provide a clear, shared view of product performance, run backtests to evaluate performance and identify high-impact rules and model strategies, and generate insights that support customer growth and expansion. You’ll also design scalable data models and schemas to enable reliable analysis and reporting, while partnering closely with Product and Engineering to design and analyze experiments for new customer-facing features.Responsibilities:<ul><li>Work at the intersection of product analytics, machine learning, and fraud and risk to uncover insights that improve product performance.</li><li>Own the metrics, dashboards, and experiments that inform product strategy and decision-making.</li></ul>Qualifications:<ul><li>3–5 years of relevant experience, including at least 2–3 years working extensively with product analytics, experimentation, or data-driven products.</li><li>Strong proficiency in SQL and Python, with experience analyzing complex datasets and translating insights into action.</li><li>Hands-on experience with product analytics, experimentation, and/or backtesting methodologies.</li><li>Experience building and maintaining dashboards, reporting frameworks, and core product metrics.</li><li>Strong communication and stakeholder management skills, with the ability to translate complex analyses into clear, actionable insights for technical and non-technical audiences.</li></ul>Nice-to-Have:<ul><li>Experience in fraud/risk domains</li><li>Experience with developing ML models</li></ul>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice <a target="_blank" rel="noopener noreferrer ugc" href="https://plaid.com/legal/#candidate-privacy-notice">here</a>. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Data Scientist - Fraud

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.We are the Fraud Data team within Plaid's Fraud organization. We leverage relationships and activity across Plaid’s network to develop machine learning models that help customers detect and prevent fraud while minimizing friction for legitimate users. Our team owns the full model lifecycle, from data processing and experimentation to feature pipelines, model serving, and monitoring. In this research role, you’ll partner closely with Machine Learning Engineers and Data Scientists to uncover new signals, explore and evaluate innovative modeling approaches, and translate promising research into production-ready solutions that strengthen fraud detection across Plaid’s network.As a Senior Research Scientist, you will lead applied research to develop next-generation fraud detection models across relational graphs, sequential events, images, and video data. You’ll design rigorous experiments and evaluation methodologies that reflect real-world fraud dynamics, while exploring state-of-the-art approaches such as Graph Neural Networks and Transformer-based foundation models. In close partnership with Machine Learning Engineers, you’ll translate promising research into production-ready solutions and communicate your findings internally and externally to advance the technical bar for fraud machine learning at Plaid.Responsibilities: <ul><li>Research and prototype state-of-the-art approaches across graph machine learning, sequential modeling, and multimodal learning to build next-generation fraud detection capabilities.</li><li>Own and execute a research roadmap that translates innovative ideas and prototypes into production solutions with measurable product and customer impact.</li><li>Publish and share applied research while collaborating with a highly skilled, cross-functional team across Data, Product, and Engineering.</li><li>Leverage Plaid’s network-level financial data to uncover insights and develop solutions that help hundreds of millions of consumers achieve greater financial freedom.</li></ul>Qualifications:<ul><li>PhD in Machine Learning, Artificial Intelligence, Computer Science, Statistics, Applied Mathematics, or a closely related field strongly preferred. Candidates without a PhD may be considered with equivalent research experience, such as significant publications, patents, or widely adopted research contributions in relevant fields.</li><li>2–4+ years of relevant industry or research lab experience, ideally post-PhD, with demonstrated research leadership and a track record of translating innovative research into measurable product or business impact.</li><li>Demonstrated scientific rigor, with strong written and verbal communication skills and the ability to clearly communicate complex research findings.</li><li>Strong proficiency in Python and experience building high-quality research prototypes that can inform or transition into production systems.</li></ul>Nice-to-Have:<ul><li>Experience in fraud detection, security, risk, or abuse prevention.</li><li>Experience with large-scale training, graph systems, and sequential modeling. </li></ul>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice <a target="_blank" rel="noopener noreferrer ugc" href="https://plaid.com/legal/#candidate-privacy-notice">here</a>. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Senior Machine Learning Engineer (Research Scientist) - Fraud

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.The Data team within Plaid’s Fraud organization builds the machine learning systems that power Plaid’s fraud detection products, leveraging Plaid’s unique network data to identify and stop fraud before it happens. The team owns the full ML lifecycle—from feature pipelines and model training to production serving and monitoring—building reliable, scalable systems that deliver high-quality fraud detection as we grow to support hundreds of customers.As a Senior Machine Learning Engineer, you will own the development of high-performance feature computation and online inference pipelines that power production machine learning systems at scale. You’ll build robust observability, monitoring, and automated debugging capabilities, while leveraging AI-assisted tools to investigate complex system behavior and maintain high reliability. You’ll partner closely with ML Infrastructure, Data Science, and Product teams to execute critical technical initiatives and deliver scalable, high-impact ML solutions.Responsibilities:<ul><li>Build and scale machine learning systems that power a rapidly growing fraud detection product in a fast-paced environment.</li><li>Solve complex technical challenges at the intersection of machine learning, data infrastructure, and production reliability.</li><li>Develop foundational ML capabilities that leverage Plaid’s extensive financial network data to detect and prevent fraud.</li><li>Collaborate closely with engineers, data scientists, and cross-functional partners across Plaid to deliver high-impact solutions.</li></ul>Qualifications:<ul><li>6+ years of relevant experience, with a strong focus on building, deploying, and scaling production machine learning systems.</li><li>Strong experience with ML infrastructure and operations, including production deployment, monitoring, and reliability.</li><li>Proven ability to independently own and deliver complex, end-to-end machine learning engineering projects.</li><li>Proficiency with Python and experience with ML and data technologies such as PyTorch, Spark, SageMaker, and Airflow.</li></ul>Nice-to-Have:<ul><li>Experience in fraud or risk domains.</li></ul><ul><li>Experience in Graph machine learning.</li></ul>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice <a target="_blank" rel="noopener noreferrer ugc" href="https://plaid.com/legal/#candidate-privacy-notice">here</a>. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Senior Machine Learning Engineer - Infra/Ops - Fraud

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.The Fraud Data team at Plaid builds the machine learning systems that power Plaid’s fraud detection products, leveraging insights from across Plaid’s network to help identify and stop fraud before it happens. Our team works across the full data science and machine learning lifecycle—from discovering new signals and experimenting with models to deploying and optimizing them in production. We continuously learn from real-world model performance and customer feedback to improve our systems and develop new ways to protect customers and consumers from evolving fraud threats.As a Senior Machine Learning Engineer on Plaid's Fraud Data team, you will develop models that improve fraud detection for our customers. You will identify predictive patterns in Plaid's network data and lead projects from initial experiments through model deployment and ongoing improvement.<ul><li>Investigate fraud patterns and model errors to identify new signals, improve detection, and expand coverage across customers and use cases.</li><li>Develop training datasets and predictive features, addressing challenges such as incomplete labels, class imbalance, data leakage, and changing fraud behavior.</li><li>Design, train, and tune models using traditional and modern ML methods, including gradient-boosted trees and neural networks, and evaluate newer architectures against existing approaches.</li><li>Design experiments to test features and models, comparing performance across time periods and customer segments using agreed detection and false-positive metrics.</li><li> Build data and training pipelines that support reproducible experiments and efficient iteration on features and models.</li><li>Deploy models with Engineering and ML Infrastructure partners, balancing detection quality, latency, cost, and reliability.</li><li>Independently lead ML projects, agreeing on priorities and evaluation metrics with Data Science and Product and coordinating work through model release.</li></ul>Responsibilities:<ul><li>Build hands-on machine learning expertise across the full ML lifecycle, from feature engineering and experimentation to model deployment.</li><li>Take models from initial experimentation through production and evaluate their impact using real-world customer outcomes.</li><li>Develop experience building and scaling reliable ML systems in production.</li><li>Explore how LLMs and Generative AI can improve fraud detection, prevention, and investigation.</li><li>Accelerate your career in a fast-paced environment with opportunities to take ownership, solve complex problems, and make a meaningful impact.</li></ul>Qualifications:<ul><li>7+ years of professional experience in machine learning, applied science, or software engineering for ML, including hands-on model development and deployment.</li><li>Hands-on experience designing, training, tuning, and deploying models, and measuring improvements in production performance or business metrics.</li><li>Strong ML and statistical fundamentals, including feature engineering, experiment design, model evaluation, and diagnosing why a model underperforms.</li><li>Strong understanding of the strengths, limitations, and applications for both traditional and modern ML methods, including gradient-boosted trees and neural networks.</li><li>Experience constructing training datasets and addressing label quality, data leakage, class imbalance, and generalization across time periods or populations.</li><li>Strong Python skills, SQL proficiency for working with training and evaluation data, and hands-on experience with ML frameworks such as PyTorch, scikit-learn, XGBoost, or equivalents.</li><li>Experience independently leading ML projects from an open-ended problem through deployment, coordinating requirements and model releases with Data Science, Product, and Engineering.</li></ul>Nice-to-Have:<ul><li>Strongly preferred: Fraud or risk modeling experience, including familiarity with fraud patterns, delayed feedback, and the tradeoff between fraud detection and legitimate-user friction.</li><li>Experience developing models that generalize across customers with different data and behavior patterns.</li><li>Experience using graph-based systems to extract predictive signals, uncover fraud patterns, and improve fraud model performance.</li><li>Experience applying newer modeling approaches, such as learned representations, transformers, or foundation models, to improve a production ML use case.</li></ul>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.Please review our Candidate Privacy Notice <a target="_blank" rel="noopener noreferrer ugc" href="https://plaid.com/legal/#candidate-privacy-notice">here</a>. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Plaid

Open jobs at Plaid

Staff Product Manager - AI & Data Foundations

Data Scientist - Fraud

Senior Machine Learning Engineer (Research Scientist) - Fraud

Senior Machine Learning Engineer - Infra/Ops - Fraud

Senior Machine Learning Engineer - Fraud

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